Employer FAQ

  1. Who reads Inside Higher Ed?
  2. How does my ad reach your readers?
  3. How does Inside Higher Ed help me reach a diverse candidate pool?
  4. Does posting a job on Inside Higher Ed fulfill the Department of Labor requirements under 20 CFR 656.18, Optional Special Requirement Documentation Procedures for College and University Teachers?
  5. Who posts open positions on Inside Higher Ed?
  6. What products does Inside Higher Ed offer and how can I find information on your prices?
  7. Do you offer discounted listings packages?
  8.  How do I post a job?
  9. How can I edit or upgrade my job posting?
  10. How do I delete my job post?
  11. Can I automate my job postings?
  12. Can I choose to have a job posted for less than or more than 60 days?
  13. Can I send candidates to my website to complete an application?
  14. How can I view all of my jobs? What do each of the “Job Status” terms mean?
  15. What is a Featured Employer Profile and a Diversity Profile?

Account Maintenance

  1. How do I create an account?
  2. I forgot my password. How do I get this information?
  3. I already have a jobseeker login using my institutional email address. I am getting an error when I try to use that email address to post a job. What should I do?
  4. I tried to create an account and it said my employer already exists. What do I do?
  5. Can more than one (1) person have access to our company account?
  6. I represent a search firm or other agency. How can I post on behalf of my client?

Billing Inquiries

  1. How do I pay an invoice?
  2. How can I access a receipt of my job posting purchase?

 

For additional questions or other basic information, call +1-202-659-9208 or email recruit@insidehighered.com. For questions about unlimited recruiting packages, contact your account manager.

 

 

 

1. Who reads Inside Higher Ed?

More than 2 million higher education professionals visit Inside Higher Ed each month (Google Analytics), representing every type of institution and nearly every campus role. Our audience includes faculty, academic leaders, administrators and executive leadership, giving employers access to the decision-makers and professionals who keep colleges and universities running.

Our readership includes:

  • 51% institutional and academic administrators
  • 34% faculty and academic professionals
  • 15% executive leaders

Inside Higher Ed reaches professionals at community colleges, regional public universities, private colleges, research universities and minority-serving institutions across the United States, with 17% of readers located outside the U.S. We also reach a diverse audience, with 57%+ women and 26% identifying as a race other than White.
 

2. How does my ad reach your readers?

Your job posting reaches active and passive higher education professionals through multiple channels designed to maximize visibility.

Every job listing is published on Inside Higher Ed Careers, where candidates search openings, create job alerts, review position descriptions and click directly to your applicant tracking system (ATS) or preferred application method.

Beyond the job board, Inside Higher Ed extends your reach to more than 600,000 opt-in newsletter subscribers and the readers of our award-winning higher education journalism. This helps your opportunities reach highly qualified professionals who may not be actively searching job boards but are engaged with higher education news and open to new career opportunities.

For even greater visibility, you can enhance your recruiting campaign with solutions such as Boosted Job Listings, Executive Listings and International Coverage+, depending on your hiring goals.

To learn more about our recruiting solutions, call 202-659-9208 or email recruit@insidehighered.com.

3. How does Inside Higher Ed help me reach a diverse candidate pool?

Inside Higher Ed helps employers connect with a broad and diverse community of higher education professionals by reaching candidates where they already go to stay informed about their careers and the issues shaping higher education.

Our approach is built on the strength of our audience rather than relying on specialty databases or niche networks. Because Inside Higher Ed serves every type of institution and every area of campus, your opportunities are seen by professionals from a wide range of backgrounds, experiences and career paths.

Our recruiting solutions support diversity hiring through:

  • A broad, engaged higher education audience. Our readers include faculty, administrators and institutional leaders from community colleges, regional public universities, private colleges, research universities and minority-serving institutions across the U.S. and around the world.
  • Inclusive editorial coverage. We report on the full spectrum of higher education, ensuring our audience reflects the diversity of institutions, disciplines and perspectives across the sector.
  • Visibility beyond the job board. Your opportunities can reach both active and passive candidates through our Careers site, targeted job alerts, the Daily News Update, the Diversity Matters newsletter and other high-visibility placements across Inside Higher Ed.
  • Support for dual-career candidates. Our Dual Career Search helps academic couples identify opportunities in the same geographic area, making it easier for institutions to recruit and retain talented professionals.

By connecting your opportunities with one of higher education's largest and most engaged professional audiences, Inside Higher Ed helps you build stronger, more inclusive candidate pools.

 

4. Does posting a job on Inside Higher Ed fulfill the Department of Labor requirements under 20 CFR 656.18, Optional Special Recruitment and Documentation Procedures for College and University Teachers?

Why yes! Only national professional journals that produce original content on a regular publishing basis can help - so, pure job boards cannot fulfill the DOL requirements.

Here's what the Department of Labor has to say:

“Yes, an employer may use an electronic or web-based national professional journal to satisfy the regulatory provision at 20 CFR § 656.18(b)(3), which requires use of a national professional journal for advertisements for college or university teachers. The advertisement for the job opportunity for which certification is sought must be posted for at least 30 calendar days on the journal's website. Documentation of the placement of an advertisement in an electronic or web-based national professional journal must include evidence of the start and end dates of the advertisement placement and the text of the advertisement.”

5. Who posts open positions on Inside Higher Ed?

This answer changes every day! More than 2,000 institutions have posted over 100,000 openings with Inside Higher Ed in the last year, balanced between four-year and two-year institutions. Many use our Unlimited Package to ensure all their faculty and administrative positions get exposure to our unique audience.

6. What products does Inside Higher Ed offer and how can I find information on your prices?

Click here to see our products and pricing. We also have unlimited recruiting packages. If you have questions about the products, feel free to reach out by calling 1-202-659-9208 or email recruit@insidehighered.com.

7. Do you offer discounted listings packages?

We certainly do, for both our Standard, Diversity Focus and Executive listings. In addition to multipacks of 5 and 10 job posting credits, we offer annual unlimited job posting packages at real savings. Your cost will depend on your institution's enrollment. Unlimited posting plans include:

  • Unlimited job postings with no word or time limits (to the end of your contract period)
  • Your institution's logo featured in every posting
  • Additional exposure through our partnership with national job aggregators

You can also bundle other recruiting products with job postings for even greater impact and cost savings. Contact us for more information or to request a media kit.

8. How do I post a job?

You will need an account to post a job. Create your account or log in to your existing account and then follow the steps to post your job. Need help? Email us at recruit@insidehighered.com.

9. Can I edit or upgrade my job posting?

Yes. Clients on an unlimited annual contract are automatically able to edit their jobs after posting. For all other clients, please contact us to enable editing capabilities. To edit a job, go to “Your Jobs” and then click on the job you wish to edit. All customers can upgrade their job after a job has been posted. To upgrade a job, go to “Your Jobs” and then click the blue button to the right that says “Upgrade”. From there you will be taken through steps to select and pay for the upgrade. 

10. How do I delete my job post?

You can expire your job post by signing into your account and navigating to “Your Jobs”. Filter for status “Live” jobs and find the job you want removed from the job board. Click the “Expire” button to the right of the job listing, a pop-up will ask you to confirm that you want to expire the job. Your job will then be removed from the site but remain under “Your Jobs” for future reference.

11. Can I automate my job postings?

With a bit of assistance from your IT department, it’s a simple matter to set up a daily feed of all your job postings, or to allow users to tag individual jobs posted to your website for automatic cross-posting to Inside Higher Ed.

Inside Higher Ed works with JobElephant, JobTarget, PeopleAdmin, Interview Exchange, SilkRoad, PageUp and other ATS providers to feed jobs automatically to our board. There's no charge from Inside Higher Ed for these integrated feeds, but be sure to check with your ATS provider to see if your current product suite includes this function. If you prefer, we also offer “job scraping” for a small annual fee. Click here or email us at recruit@insidehighered.com to learn more.

12. Can I choose to have a job posted for less than or more than 60 days?

Yes. While the default posting period is 60 days, you can choose to have your job posted for less than 60 days (keeping in mind that the price will be the same as the 60-day posting). Simply adjust the posting dates to your preferred time frame. To post for more than 60 days, you can choose our Maximum Exposure product. If you are an unlimited contract client, you can extend the expiration date at no additional cost through your ATS. If you are posting manually there will still be no cost, but reach out to your account manager to extend the expiration date.

13. Can I send candidates to my website to complete an application?

Yes. You choose from multiple options for application submission. You can opt to send candidates to your website or applicant tracking system, they can reply to an email address, they can apply offline, or you can choose to have candidates apply through our site (which will allow them to take advantage of our one-click application).

14. How can I view all of my jobs? What do each of the “Job Status” terms mean?

To view all of your live jobs, sign in to your account and go to “Your Jobs.” To view all of your jobs, including those pending approval, change the “Status” dropdown to “All Jobs” and click “Filter.” A job can have one of the following statuses:

  • Live : This is the status of the job once it has been published, it means it is live on the jobseeker site.
  • Expiring Soon : The job is due to expire in the next three days.
  • Canceled: The job has been canceled and removed from the site.
  • Awaiting Payment : The job is not live on the site and there may have been an issue with your payment that is preventing the job from entering our approval queue. Please contact us to resolve the issue.
  • Awaiting Release : When a job has a start date in the future, it will be in “Awaiting Release” status, and will go live as soon as the specified start date is reached.
  • Draft : This is the status of the job once it has been added to the system, but before you have completed checkout. The job is not live on the jobseeker site.
  • Expired : This is the status of a job once the end date has passed or if you manually expired the job prior to the end date. The job is not live and no longer accepting applications.

15. How do I create an account?

You can create a new account by filling out the form at https://recruiters.insidehighered.com/register/ or by going to the recruiter homepage, and selecting “Create an account”.

 

 

16. I forgot my password. How do I get this information?

You can request a new password at http://recruiters.insidehighered.com/account-forgotten-password/ or by going to the recruiter homepage, selecting “Sign In” and then clicking “Forgotten Password?”.

17. I already have a jobseeker login using my institutional email address. I am getting an error when I try to use that email address to post a job. What should I do?

If you initially registered as a jobseeker and then attempt to register as an employer using the same email address, you will receive a notification that says, “Please contact our team for access to this section.” This is a security measure to ensure that only legitimate recruiters have access to the recruiter section of our website. Ultimately, this is to protect the privacy of jobseekers like you. If you need to post a job, please call 1-202-659-9208 or email recruit@insidehighered.com and we will assist you.

18. I tried to create an account and it said my employer already exists. What do I do?

If your institution holds an unlimited recruiting contract with us, a message has been sent to the administrator notifying them that you would like access to the account. You may also contact us at +1-202-659-9208 or recruit@insidehighered.com to be added to the account. If your institution does not have an unlimited recruiting contract with us, you can contact your human resources office or contact us at +1-202-659-9208 or recruit@insidehighered.com.

19. Can more than one (1) person have access to our company account?

Yes. If you are the administrator for your account, you can add additional users to your institution’s account by clicking on your employer’s name at the top of the page and then clicking “Company Users.” From there you will have the ability to add or edit users. To make changes to users transferred from our previous system, or if you do not have administrative privileges for your account and need to add a user, please contact us.

20. I represent a search firm or other agency. How can I post on behalf of my client?

Please call +1-202-659-9208 or email recruit@insidehighered.com to be added to your clients’ accounts. Once you have been granted access to post on behalf of an institution, that institution will be linked to your account. The top right corner indicates the employer you are currently posting as; to change this, click the “Switch employer” link in the top right corner and a screen will pop-up with a list of employers you can access.

21. How do I pay an invoice?

For purchases that allow for invoicing (Multipack or Unlimited Annual Contracts) Inside Higher Ed emails a PDF invoice shortly after approving your purchase. Invoices can be paid by check or credit card - instructions will be included. If you have questions about your invoice, or need another copy, please contact billing@insidehighered.com or +1-202-448-6123.

22. How can I obtain a receipt of my job posting purchase?

To view your receipts, simply click the ‘Orders’ link in the top right corner and you will get a list of all your receipts. While on this page you can filter by status or date. Once you click the order number, you will see your complete order and have the option to download or print the receipt. The receipt will include details such as order date, upgrades, discounts and a link to the job post. However, the job advertisement duration date in only located on the job posting, for this information reach out to your account manager or recruit@insidehighered.com. For receipts for jobs posted on our previous site, please contact your account manager or recruit@insidehighered.com.